Westcoast Family Centres Society strengthens relationships between children and families and between families and their communities.

Westcoast Family Centres Society began providing services in 1984 with a dedicated group of 10 staff and 9 board members. We began with a philosophy and objective towards strengthening families so that they could function to the benefit of all their members. Between 1985 and 1989, we grew from one to six locations: North Shore, Tri-Cities, Ridge Meadows, and three in Vancouver.

Our organization became known for our work in providing Intensive Parenting Programs to the Vancouver and Fraser Region communities. We enjoyed a long period of stability and carried on our work proudly.

Our Agency constantly looked for new research on best practices and in partnership with United Way; we developed a standardized assessment tool to measure outcomes.

As a community-based non-profit organization, we are best known for our work in offering programs to children and families experiencing difficulties, to children at risk and to individuals looking to improve their parenting skills.

Our multi-service organization continues to deliver child-centered, family focused programs, respecting the dignity and integrity of all family members. We are primarily funded by the Ministry of Children and Family Development, as well as generous support from other organization including United Way of Lower Mainland and other community partners.

In 2001, we were one of the first BC agencies to become accredited by the Council On Accreditation (COA) and since then, we have been reaccredited 4 times. Now with over 100 employees, dedicated volunteers, we continuing to keep children at the centre of our work, creating a positive impact for children, families and communities.

We have succeeded in continuing to grow, develop and explore new modalities of service. We have succeeded because:

  • we provide effective, excellent service
  • we are flexible and adaptive
  • we are professional
  • we are accessible
  • we are culturally diverse
  • we stick to our core values and,

most of all, because our strength is in the skill and the
passion of our board and staff to support and facilitate
strengthening relationship between children and families
and families and their communities.



Westcoast Family Centres Society strengthens relationships between children and families and between families and their communities.


Demonstrating leadership in strength-based family support services within communities.


  • We are guided by the best interests of the child in all that we do.
  • We believe in the strength of the family.
  • We treat all families with dignity, respect and compassion.
  • We respect the uniqueness of individuals, celebrate diversity and promote understanding.
  • We believe children and families grow and develop in healthy communities.
  • We believe community is developed through the relationships we have with the families we serve, our community partners and each other.
  • We believe working together strengthens our collective ability to make a difference.
  • We are progressive, flexible organization responsive to client and community needs.
  • We value lifelong learning, experience and education and are committed to the highest degree of professionalism.
  • You have the right to feel safe in our programs.
  • You have the right to progress through our program at your own level of comfort and understanding.
  • You have the right to be treated with respect regardless of your race, status, gender, sexual orientation, age, religion or beliefs.
  • You have the right to be informed of your human, legal and civil rights and to speak up if you feel they have been violated.
  • You have the right to be informed about the policies of this agency that have a direct impact on you.
  • You have the right to be informed of and included in decisions made about you and your family.
  • You have the right to have your personal information kept confidential.
  • You have the right to share concerns about the service you are receiving.
  • You have the right to be informed about other resources should you decide to leave the program.

Chinese / Farsi / Punjabi / Spanish / Vietnamese

Fran Maclean
Board Position: President
Occupation: Deputy Regional Crown Counsel

Fran Maclean was elected to the Board in 1999. She served as Chair on the Board from 2004–2007 and 2012-2013 and is currently serving as Vice-Chair. Fran was called to the Bar in 1985 and serves as Crown Counsel since 1988. Fran is one of four Deputy Regional Crown Counsel assisting the Regional Crown Counsel with leadership/management in the Fraser Region, a geographic area comprised of seven Crown Counsel offices and over 180 Crown Counsel and support staff. Her responsibilities include application and review of Criminal Justice Branch policies.

Mikaela Taylor
Board Position: Treasurer
Occupation: Partner of Assurance Services with BDO Canada LLP.

Mikaela Taylor was elected to the Board of Directors in 2005 and has since been serving as the Board Treasurer. Ms. Taylor is a Chartered Accountant and Partner of Assurance Services with BDO Canada LLP. She joined BDO Canada in 2015. She spent seventeen years at KPMG LLP, providing business advisory and auditing services in the biotechnology and pharmaceutical  sectors, and spent two years as the Corporate Controller of Coastal Contacts Inc., a publicly traded multi-national optical products company based in Vancouver, BC. She holds a Bachelor of Commerce in International Business and Accounting from McGill University. She also serves on the Board of the Student Biotech Network.

The Hon. James Bahen
Board Position: Director
Occupation: Provincial Court Judge, Surrey, BC

Jim Bahen was elected to the Board of Directors in December 2008. Jim received his education in Calgary and Toronto. He has been practicing Criminal Law since 1985. In January 2009, Jim was appointed Queens Counsel. Jim is a member of the Legal Aid committee of BC Bar Association and also holds a position as adjunct faculty in the U.B.C. Law School as one of the Lawyers who supervise Law students in the U.B.C. Law Schools Criminal Law Clinic course. Jim is a volunteer Lawyer/Instructor in the Trial Advocacy Programs at the U.B.C. Law School. On Jan. 4, 2011, Jim was appointed to the British Columbia Provincial Court in Surrey.

Trish Wallace
Board Position: Director
Occupation: Hostess & Dieatary Aide - Hollyburn House

Trish Wallace was elected to the Board fo Directors in 2000. In her current term, Trish is serving as the Board Secretary. Trish enjoys being part of the community and has volunteered with several organizations in the past, including the Elizabeth Fry Society. Trish is currently employed by Hollyburn House in West Vancouver.

John Clark
Board Position: Vice President
Occupation: Legal Counsel, Department of Justice

John Clark was elected to the Board of Directors in 1990. Currently, John is serving on the Board as Chair. John is a lawyer and was called to the bar in 1986. He has practiced in the area of Environmental Law for the Federal Department of Justice for over 25 years. Before practicing law, John worked for a year with an emergency aid organization in the downtown eastside of Vancouver called Lookout. For the last several years, John as been active with the annual fundraising drives of both United Way and Canadian Diabetes Foundation.

Major Brar
Board Position: Secretary
Occupation: Managing Director, Labour Relations, Overwaitea Food Group

Major Brar is the newest member of the Board. He graduated from Simon Fraser University with an Arts degree. He holds a CHRP and is currently Director of Labour Relations for the Overwaitea Food Group, a company that spans across BC and Alberta. He has been with the company for over 19 years. His core responsibilities are to oversee the administration of their various collective agreements, including being the chief spokesperson at bargaining. He currently sits on the Board of Trustees for their Union Health & Welfare plan.

Shannon Svingen-Jones
Board Position: Director
Occupation: Cold Bore Technology

Shannon is our newest member of the Board with a background in education and over 15 years working with both non-for-profit and for-profit education sectors. Her career began as an Early Childhood, Special Needs and Infant Toddler Educator. Shannon held the title of Executive Director of Novaco Childcare Centre, located adjacent to the Squamish Nation Reserve in North Vancouver. For the past five years, Shannon held the role of Dean of Student Affairs and Director of Services in the Art Institute of Vancouver. Prior to the Art Institute of Vancouver, she spent 5 years as Regional Director of Operations for Vancouver Career College where she wrote the Early Childhood Education curriculum for the college, seeing successful approval by Minisitry of Education.

Ann Kutcher
Chief Executive Officer

Tanya Valois
Associate Director

Johnny Zheng
Director of Finance

Kam Gillis
Director of Human Resources

Carolyne Regier
Senior Accountant

Zameena Dadani
Director of Development and Communications

Jan Waldbillig
Grant Development Manager

Aleta Bombase
Director of Information Technology

Zandre Bebek
Team Leader, Vancouver

Sue Tan
Assistant Team Leader, Vancouver

Wendy Fitzjohn
Team Leader, Ridge Meadows

Navreen Gill
Team Leader, Tri-Cities

Michelle Picard
Team Leader, Community Programs, Tri-Cities

Gabriela Gutierrez
Assistant Team Leader, North Shore

Wayne Wong
Director of Practice and Risk Management

Kate Saunders
Family T.I.E.S Clinical Supervisor

Bruce Macleod
Supervised Access Coordinator

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